CO2 Laser Tube Specialist

Within the first half of guarantee period from exit-factory date on the label, we replace free of charge if the power is less than 80% of rated power while the users operate according to our manual. The replaced laser tube will have same warranty as new ones. The single transportation freight will be afforded by buyer. When the laser tube structure is damaged or changed, we will not be responsible.

After Sales Service

Customers need to provide feedback and relevant photos and videos if problems have arisen during their use of the CO2 laser tube and related products.

FAQ

How come the laser processing equipment is not working properly or effectively after starting?
Why does the laser processing equipment work properly at first, but gradually becomes more ineffective later?
Why does the high voltage terminal have an electrical discharge?

Technical Support

Please use soft water as the cooling liquid, though distilled water and purified water are also applicable. The water temperature should be controlled within a 12-30℃ range. If the water temperature is above that, please replace the cooling liquid, or switch off the water cooler.
If in a cold region, please drain the cooling water from the CO₂ Laser tube after use, otherwise the cooling water may freeze and break the glass tube. (Special note: When using an alternating current, please make sure the water tank has a safe ground connection.)